Read BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns by Bill Eddy Free Online


Ebook BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns by Bill Eddy read! Book Title: BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns
The author of the book: Bill Eddy
Edition: Unhooked Books
Date of issue: September 16th 2014
Loaded: 1716 times
Reader ratings: 5.7
ISBN: 1936268728
ISBN 13: 9781936268726
Language: English
Format files: PDF
The size of the: 911 KB
City - Country: No data

Read full description of the books:



BIFF is a unique, proven way to communicate with difficult people. Using a BIFF (Brief, Informative, Friendly, Firm) response protects you and your reputation when responding to blame, personal attacks, and hostile email from people with high-conflict personalities. Easy to remember, but hard to do, so it takes practice. Over twenty examples of BIFF are included, plus a new chapter on coaching others to use BIFF.

Bill Eddy, LCSW, Esq., is a lawyer, therapist, mediator, author, and president of High Conflict Institute. He developed the "high conflict personality" theory and has become an international expert on managing disputes involving high-conflict personalities and personality disorders.




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Read information about the author

Ebook BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns read Online! Bill Eddy is a lawyer, therapist, mediator and the President of High Conflict Institute. He developed the "High Conflict Personality" theory (HCP Theory) and has become an international expert on managing disputes involving high conflict personalities and personality disorders. He provides training on this subject to lawyers, judges, mediators, managers, human resource professionals, businesspersons, healthcare administrators, college administrators, homeowners’ association managers, ombudspersons, law enforcement, therapists and others. He has been a speaker and trainer in over 25 states, several provinces in Canada, Australia, France and Sweden.

As an attorney, Bill is a Certified Family Law Specialist in California and the Senior Family Mediator at the National Conflict Resolution Center in San Diego. Prior to becoming an attorney in 1992, he was a Licensed Clinical Social worker with twelve years’ experience providing therapy to children, adults, couples and families in psychiatric hospitals and outpatient clinics. He has taught Negotiation and Mediation at the University of San Diego School of Law for six years and he is on the part-time faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law and the National Judicial College. He is the author of numerous articles and several books, including:

High Conflict People in Legal Disputes
It’s All YOUR Fault! 12 Tips for Managing People Who Blame Others for Everything
SPLITTING: Protecting Yourself While Divorcing Someone with Borderline or Narcissistic Personality Disorder
BIFF: Quick Responses to High Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns

He is also the developer of the “New Ways for Families” method of managing potentially high conflict families in and out of family court. He is currently developing a method for managing potentially high conflict employees titled “New Ways for Work.”


Reviews of the BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns


LUCAS

Another one-time book, but it was interesting.

MICHAEL

An interesting book, not like the other

ELSIE

Perfect Design and content!

DEXTER

One breath reads!

MILLIE

All right, thanks fast.




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PDF: biff-quick-responses-to-high-conflict-people-their-personal-attacks-hostile-email-and-social-media-meltdowns.pdf BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns PDF
ERUB: biff-quick-responses-to-high-conflict-people-their-personal-attacks-hostile-email-and-social-media-meltdowns.epub BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns ERUB
DOC: biff-quick-responses-to-high-conflict-people-their-personal-attacks-hostile-email-and-social-media-meltdowns.doc BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns DOC
TXT: biff-quick-responses-to-high-conflict-people-their-personal-attacks-hostile-email-and-social-media-meltdowns.txt BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns TXT